Best Rates Guaranteed · 2017 Travel + Leisure's #13 Best Hotel in U.S. · Complimentary WiFi
per night


    Have a question? If so, you’re in the right place.

    If you have any other questions that aren’t answered here, please don’t hesitate to contact us.


    What time is check in?

    4 p.m.

    What time is check out?


    Can I check out late?

    We try to accommodate late check out requests when we can – late check out availability is dependent on the number of check ins we have scheduled for that day. To request a late check out, call or stop by the front desk on the evening before your departure or early in the morning on the date you are scheduled to depart. Please don’t wait till noon on the day of your departure as we may not be able to accommodate last minute requests. There is a $10 fee per hour up till 3PM, anything after is another night stay.

    Is there Valet Parking?

    Yes, we offer valet parking for our guests priced at $36, plus tax, per night. We do not have a self-parking option.

    Where can I work out?

    Our workout room is located on ground level of the main building and features two treadmills, an elliptical machine, and free weights so you to keep up your routine and work off all those beignets! It is open 24 hours a day.

    Where can we print our boarding passes?

    Stop by the front desk, our team will be happy to help you print your boarding passes.

    Is there any way to do laundry?

    We don’t have self-service laundry facilities, but we do offer same-day dry cleaning and laundry service during the weekdays. If you drop your laundry at the front desk by 9 a.m. you’ll get it back the same day.

    How can I make calls?

    Local and toll-free number calls are free for our guests. Long distance fees vary.

    There is so much to do in New Orleans, where should I start?

    Our team at the desk will always be more than happy to give you some recommendations. These are a few of our favorites:

    • A walking tour of the French Quarter with emphasis on ghosts, vampires and the spooky side of our fair city.
    • A Swamp tour to learn about the ecology of the bayou, our unique wildlife and more.
    • A spirited tour of the NOLA Brewery.

    Where are you located?

    We are located at 535 Tchoupitoulas in the Arts, Warehouse, and Museum District.

    How far are you from the French Quarter?

    We are within a 5-10 minute walk of the French Quarter and all the local action.

    What types of public transportation is available?

    The immediate area has several options to choose from – taxis and Uber are readily available. Also, the street car lines are located just a few blocks from the hotel. Fares are $1.25 per person for a one way trip. Day passes cost $3 per person

    Airport Shuttle transportation can be arranged to and from the Old No. 77 Hotel & Chandlery through our online airport transportation portal. Fares are $24 per person one-way and $44 per person round trip. Payments are due on the website at time of booking and must be made 24 hours prior to your flight’s arrival time.

    Anything else?

    Wi-Fi is always free at the Old No. 77 Hotel & Chandlery. Stop by the Chandlery, located off the lobby, and browse gifts made right here in New Orleans and art from our friends at New Orleans Center for the Creative Arts. Tout La serves coffee and breakfast in the mornings and Compère Lapin is open daily serving some of New Orleans’ most exciting cuisine and cocktails. For more of our offerings, check out our signature amenities.

    Cribs are available complimentary upon request and rollaway beds can be provided at additional charge.