THE NECESSITIES
NEED ANYTHING?
Our virtual concierge, Paige, is here to help. Just text +1-504-569-5341, and someone will be in touch.
DO NOT DISTURB
If you need a little peace and quiet, text Do Not Disturb to +1-504-569-5341. Paige will make sure that you aren’t disturbed.
WAKE UP CALL
Whether you want to be up early, or just don’t want to miss your favorite show, text Wake Me Up to +1-504-569-5341 with your preferred time and you will receive a wake up text and call.
CHECKOUT
Checkout is at noon. If you need a late check out, call the front desk on the morning of your departure. We’ll do our best to accommodate.
FITNESS
Need to burn off some etouffee? Sweat out a hangover? Our fitness room features Peloton and Mirror machines and is open 24 hours on the ground floor, toward the back of the hotel. To keep everyone safe, we request that work outs be limited to thirty minutes or less, and that only two people work out in the fitness room at a time. In addition, you can also request our Provenance Well + Fit kit to be delivered straight to your room by texting Paige.
TV CHANNELS
Visit our TV Channel Guide for a list of available channels.
LAUNDRY
Find the bags and forms in the closet. Call the front desk by 8:30 a.m. to schedule a pick up and you’ll have it back by 6 p.m., except on weekends and holidays.
HAIRDRYER
You’ll find this hanging in a black bag in your closet.
ICE
Ice can be requested by texting Paige.